Question:
You are creating a new change request template in Service Manager. Which class should you select when creating the template?A. Change Request
B. Incident
C. Problem
D. Knowledge Article
Correct answer: A
A. Correct: You should select the change request class when creating a change request template.B. Incorrect: You should select the change request class when creating a change request template.
C. Incorrect: You should select the change request class when creating a change request template.
D. Incorrect: You should select the change request class when creating a change request template.