You want to have alerts from any of the SQL Server 2012 instances monitored by your organization’s Operations Manager deployment automatically assigned as Service Manager incidents to Barry the SQL Server administrator. All SQL Server alerts on the Operations Manager server are triggered by rules stored within a SQL Server 2012 management pack. Your organization has one Operations Manager server and one Service Manager server. You have not deployed any other System Center products. Which of the following steps would you take to accomplish this goal?

Question:


You want to have alerts from any of the SQL Server 2012 instances monitored by your organization’s Operations Manager deployment automatically assigned as Service Manager incidents to Barry the SQL Server administrator. All SQL Server alerts on the Operations Manager server are triggered by rules stored within a SQL Server 2012 management pack. Your organization has one Operations Manager server and one Service Manager server. You have not deployed any other System Center products. Which of the following steps would you take to accomplish this goal?

A. Configure the Operations Manager connector on the Service Manager server.

B. Deploy the Operations Manager agent on the Service Manager server.

C. Create an incident template for SQL Server events that assigns the incident to Barry. Create an Alert Routing rule for alerts generated by the SQL Server 2012 Management pack that applies this incident template.

D. Create an Orchestrator runbook that creates an incident on the Service Manager server when an alert is raised on the Operations Manager server related to the SQL Server 2012 management pack.


Correct answers: B and C


A. Incorrect: You don’t need to configure a connection from the Operations Manager server to the Orchestrator server with this proposed solution.

B. Correct: You need to configure the connector from Orchestrator to Operations Manager so that you can then use the activities in the Operations Manager integration pack.

C. Correct: You also need to configure a connection from the Orchestrator server to the Service Manager server so that you can have the Orchestrator workflow create incidents triggered by Operations Manager alerts.

D. Incorrect: The solution mentions using an Orchestrator runbook. While it is possible to have incidents created using the Operations Manager connector for Service Manager, Orchestrator runbooks allow you to configure more complex automation.