A Health Service Heartbeat Failure alert for computer SYD-FS1 is present in alerts view. You look for a Failed To Connect To Computer alert in alerts view, but one is not present. Which of the following diagnoses is probable given this state of affairs?

Question:

A Health Service Heartbeat Failure alert for computer SYD-FS1 is present in alerts view. You look for a Failed To Connect To Computer alert in alerts view, but one is not present. Which of the following diagnoses is probable given this state of affairs?

A. SYD-FS1 is in a healthy state.
B. There is a problem with the Operations Manager agent on SYD-FS1.
C. The Operations Manager management server is unable to ping SYD-FS1.
D. SYD-FS1 has been assigned a new IP address.

Correct answer: B

A. Incorrect: A Health Service Heartbeat Failure alert that doesn’t have a corresponding Failed To Connect To Computer alert indicates that the computer can be pinged by the Operations Manager management server, but that heartbeat traffic is not occurring. A likely cause is that there is a problem with the Operations Manager agent.
B. Correct: A Health Service Heartbeat Failure alert that doesn’t have a corresponding Failed To Connect To Computer alert indicates that the computer can be pinged by the Operations Manager management server, but that heartbeat traffic is not occurring. A likely cause is that there is a problem with the Operations Manager agent.
C. Incorrect: A Health Service Heartbeat Failure alert that doesn’t have a corresponding Failed To Connect To Computer alert indicates that the computer can be pinged by the Operations Manager management server, but that heartbeat traffic is not occurring. A likely cause is that there is a problem with the Operations Manager agent.
D. Incorrect: A Health Service Heartbeat Failure alert that doesn’t have a corresponding Failed To Connect To Computer alert indicates that the computer can be pinged by the Operations Manager management server, but that heartbeat traffic is not occurring.