Which of the following settings should you configure when configuring incident priority?

Question:

Which of the following settings should you configure when configuring incident priority?

A. Low/Low: 9
B. Low/Low: 1
C. High/High: 1
D. High/High: 9

Correct answers: B and C

A. Incorrect: You should assign the highest priority, which is the lowest number, to incidents that are high impact and high urgency.
B. Correct: You should assign the lowest priority, which is the highest number, to incidents that are of low impact and low urgency.
C. Correct: You should assign the highest priority, which is the lowest number, to incidents that are high impact and high urgency.
D. Incorrect: You should assign the lowest priority, which is the highest number, to incidents that are of low impact and low urgency