You have three incidents related to a problem. Which of the following steps should you take to resolve both the problems and the incidents?

Question:

You have three incidents related to a problem. Which of the following steps should you take to resolve both the problems and the incidents?

A. Resolve each incident manually.
B. Resolve the problem and select the option to auto-resolve all incidents associated with the problem.
C. Resolve an incident and select the option to auto-resolve all problems associated with the incident.
D. Close the problem and then manually resolve each incident.

Correct answer: B

A. Incorrect: You should resolve the problem. When doing so, you should select the option to auto-resolve all incidents associated with the problem.
B. Correct: You should resolve the problem. When doing so, you should select the option to auto-resolve all incidents associated with the problem.
C. Incorrect: You should resolve the problem. When doing so, you should select the option to auto-resolve all incidents associated with the problem.
D. Incorrect: You should resolve the problem. When doing so, you should select the option to auto-resolve all incidents associated with the problem.