Question:
You have three incidents related to a problem. Which of the following steps should you take to resolve both the problems and the incidents?A. Resolve each incident manually.
B. Resolve the problem and select the option to auto-resolve all incidents associated with the problem.
C. Resolve an incident and select the option to auto-resolve all problems associated with the incident.
D. Close the problem and then manually resolve each incident.
Correct answer: B
A. Incorrect: You should resolve the problem. When doing so, you should select the option to auto-resolve all incidents associated with the problem.B. Correct: You should resolve the problem. When doing so, you should select the option to auto-resolve all incidents associated with the problem.
C. Incorrect: You should resolve the problem. When doing so, you should select the option to auto-resolve all incidents associated with the problem.
D. Incorrect: You should resolve the problem. When doing so, you should select the option to auto-resolve all incidents associated with the problem.
