You are in charge of a project and to ensure things go well - you have had monthly meetings with the stakeholders

You are in charge of a project and to ensure things go well - you have had monthly meetings with the stakeholders.The project is running on schedule and budget.You are in your fourth month of execution - but the stakeholder indicates dissatisfaction with the deliverables.To make changes in the deliverables would mean a delay in the schedule.What would have been the most important process that could have prevented this situation?
Correct Answer : A
The most important process that could have prevented this situation would have been - Scope Planning.Project deliverables are defined during scope planning so proper implementation of this process could have prevented this situation.